Submissions Not Saving?

  • Profile Image
    cumcsl
    Asked on February 23, 2021 at 11:53 AM

    My submissions are not showing up in the new version of Jotform. Just started today. It's been working fine before then. If I switch to the old version, I can see all the information, and it's also emailed to me. Happening with all my forms.

    But because of this issue, the Weekly Appointment Planner widget is not updating availability.

    Thanks for any help you can provide!

    Screenshot
  • Profile Image
    EltonCris
    Answered on February 23, 2021 at 03:41 PM

    We are truly sorry for the inconvenience caused. We had a data replication issue between our servers recently but it should be fixed now. You should now be able to see your form submissions data.

    Regards