Covid sign up for sign form lost password

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    Kathleen hartman 
    Asked on February 23, 2021 at 11:56 AM

    I am not able to change password, password lost

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    Basil_A
    Answered on February 23, 2021 at 04:26 PM

    Hi,

    You can follow the guide below to reset your password:

    https://www.jotform.com/help/489-how-to-reset-jotform-account-password

    Please let us know if you face any further issues.

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    Kathleen hartman 
    Answered on February 25, 2021 at 01:33 PM
    Did everything you asked me no luck!
    ...
  • Profile Image
    Basil_A
    Answered on February 25, 2021 at 03:10 PM

    Hi,

    You only have a guest account under your Email address.

    It is not possible to reset the password of a guest account.

    Please register a new account using your email address.

    Thank you.