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Kathleen hartmanAsked on February 23, 2021 at 11:56 AM
I am not able to change password, password lost
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Basil JotForm SupportReplied on February 23, 2021 at 4:26 PM
Hi,
You can follow the guide below to reset your password:
https://www.jotform.com/help/489-how-to-reset-jotform-account-password
Please let us know if you face any further issues.
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Kathleen hartmanReplied on February 25, 2021 at 1:33 PMDid everything you asked me no luck!
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Basil JotForm SupportReplied on February 25, 2021 at 3:10 PM
Hi,
You only have a guest account under your Email address.
It is not possible to reset the password of a guest account.
Please register a new account using your email address.
Thank you.