User can't upload PDF form

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    Tracey Tatum 
    Asked on February 23, 2021 at 11:58 AM

    A user is unable to upload a PDF or DOCX file. Any help on troubleshooting this? It is not a file size issue, either.

    Thank you!
    Tracey Tatum

    Mothers Against Drunk Driving

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    Jovanne_A
    Answered on February 23, 2021 at 04:40 PM

    Hi Tracey, thank you for contacting support.

    Kindly paste the text below to the file types option:

    pdf, doc, docx, xls, xlsx, csv, txt, rtf, html, zip, mp3, wma, mpg, flv, avi, jp

    g, jpeg, png, gif

    1614116367_6035760f69f43_12.png

    Please give it a try and let us know how it goes.