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PAFAAcademicAffairsAsked on February 23, 2021 at 11:59 AM
Hello,
I have created this form https://form.jotform.com/210257448222147
and my submissions are only showing up in my email account: kmccammon@pobox.pafa.edu. I am receiving email notifications and the full submissions within the email; however, the submissions are not showing up on my jotform account.
Here is an image of what the submissions look like on jotform:
They show up blank. The number 3 submission was originally blank and show up some time after it was submitted.
Could you help me assess why this is happening and help me fix the problem so that I can see the images on my jotform account?
Thank you,
Kate
Page URL: https://form.jotform.com/210257448222147 -
Elton Support Team LeadReplied on February 23, 2021 at 4:15 PM
We are truly sorry for the inconvenience caused. The problem is now fixed. You should now be able to see your form submissions data as expected. This was due to a data replication issue between our servers recently. It's all good now.
Regards!