How can I make it so my submissions are not showing up blank?

  • Profile Image
    kmccammon
    Asked on February 23, 2021 at 11:59 AM

    Hello,

    I have created this form https://form.jotform.com/210257448222147

    and my submissions are only showing up in my email account: kmccammon@pobox.pafa.edu. I am receiving email notifications and the full submissions within the email; however, the submissions are not showing up on my jotform account.

    Here is an image of what the submissions look like on jotform:

    1614099379_603533b3a479c_Jotform SubmissThey show up blank. The number 3 submission was originally blank and show up some time after it was submitted.

    Could you help me assess why this is happening and help me fix the problem so that I can see the images on my jotform account?

    Thank you,

    Kate

  • Profile Image
    EltonCris
    Answered on February 23, 2021 at 04:15 PM

    We are truly sorry for the inconvenience caused. The problem is now fixed. You should now be able to see your form submissions data as expected. This was due to a data replication issue between our servers recently. It's all good now.

    Regards!