Form Preview different from Form Editor

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    accessopportunity
    Asked on February 23, 2021 at 12:38 PM

    Hello,

    I used a branded form template for all of my forms. I've noticed that the space between questions is different in the Form Editor than the Form Preview/Live Form.

    Here is the appearance in Editor:1614101837_60353d4d810d4_

    Here is the appearance in Preview/Live:

    1614101868_60353d6c7206a_

    I prefer the spacing in the Editor view. How should I go about changing it so that the live form looks the same as the editor?

  • Profile Image
    KrisLei
    Answered on February 23, 2021 at 05:28 PM

    Hello,

    The issue could be due to the template made from a different version of Form Builder or using a different Theme. But you can modify the spaces on the field's vertical padding through the Form Designer page. Please refer to the screencast below:

    1614119229_6035813df1238_form1.gif

    Here's a related guide: How-to-access-the-advanced-designer

    Kindly give it a try and let us know if you need further assistance.

  • Profile Image
    accessopportunity
    Answered on February 23, 2021 at 06:51 PM

    Hello,

    It is possible that the template was made using a different version of Form Builder. Thank you for this tutorial. This is my default theme, but it appears I cannot change this setting within the theme itself. Do you have any guidance on how I could edit this setting in the theme so I do not have to do this step for each form moving forward?

  • Profile Image
    KrisLei
    Answered on February 23, 2021 at 08:46 PM

    You can save your own theme through this link: https://www.jotform.com/theme-store/ or https://www.jotform.com/mythemes.

    Then click on the "New Theme" button will allow you to select a base theme from your form's list and save it as Public or Private:

    1614131132_6035afbc058ba_

    Then you can choose the theme on your forms the usual way: How-to-Apply-a-Theme-to-Your-Form, and select your saved theme.

    I hope this helps. Let us know if you need further assistance.

  • Profile Image
    accessopportunity
    Answered on February 24, 2021 at 11:54 AM

    Yes, I have already saved my theme. I meant that I want to edit the existing theme to make these changes. Is that possible?

  • Profile Image
    Laura_L
    Answered on February 24, 2021 at 05:36 PM

    Hi,

    If I understood your question correctly, the saved settings before saving the theme will apply on the other forms as well, when you take the theme into use.

    If that would not be your question, or you would have any further questions, please let us know and we are happy to help!