Forgot my password but the login information isnt sending to my email

  • linda
    Asked on February 23, 2021 at 12:48 PM

    I forgot my password but my password rest information isnt sending to my email. Can someone send me a direct link to change it or let me know why the login information isnt sending to my email?

  • Jeanette JotForm Support
    Replied on February 23, 2021 at 5:44 PM

    The reason why this happens is that this account was already deleted by you or someone who had access to this account.

  • Jeanette JotForm Support
    Replied on February 23, 2021 at 5:44 PM

    Update: Please confirm to us that you want this account reactivated and we will gladly enable it.