Form attachments are blank.

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    JOSÉE LEBEL
    Asked on February 23, 2021 at 03:16 PM
    same problem here.
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    Kenneth_C
    Answered on February 23, 2021 at 03:23 PM

    Thank you for reaching support,

    Upon checking the email address admin@genyk.com it seems that it is a guest account with no forms.

    Can you share with us the Direct Form Link of the form that you are referring to so we can test it?

    Here is how: https://www.jotform.com/help/401-where-to-find-my-form-url.

    Awaiting your response.

    Best.