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JOSÉE LEBELAsked on February 23, 2021 at 3:16 PM
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Kenneth JotForm SupportReplied on February 23, 2021 at 3:23 PM
Thank you for reaching support,
Upon checking the email address admin@genyk.com it seems that it is a guest account with no forms.
Can you share with us the Direct Form Link of the form that you are referring to so we can test it?
Here is how: https://www.jotform.com/help/401-where-to-find-my-form-url.
Awaiting your response.
Best.