Keep getting complaints: Photos won't attach

  • Profile Image
    DesignwENRG
    Asked on February 23, 2021 at 03:28 PM

    Did something happen to your system or my account around December - January time frame with regard to the form accepting photo upload - through the standard file upload field??


    I would really appreciate it if I can resolve it without having to fix EVERY ONE of my 90 forms that I have now. I don't know why it would suddenly change.

    PLEASE HELP ME!

  • Profile Image
    Jed_C
    Answered on February 23, 2021 at 09:06 PM

    It's possible that there are some scripts in your source code that conflicts the embed code of your form. Please replace them with the following code to avoid conflicts with the code.

    <iframe id="JotFormIFrame-200685298076161" title="FAST ESTIMATE - Dent Pros PDR - Professional Mobile Dent Removal" onload="window.parent.scrollTo(0,0)" allowtransparency="true" allowfullscreen="true" allow="geolocation; microphone; camera" src="https://form.jotform.com/200685298076161" frameborder="0" style=" min-width: 100%; height:539px; border:none;" scrolling="no" > </iframe>

    Let us know how it goes.