Form Users/UX

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    UIAgencies
    Asked on February 23, 2021 at 04:20 PM

    I built a form as a test and want to know if we purchase a plan, does it require all users with a link to the form to "sign in" or register with Jot Form? This is going to limit the usefulness of the form.

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    gerardw
    Answered on February 23, 2021 at 10:03 PM

    It is not required to purchase a plan to access an assigned form.

    If you have assigned a form to a user, they can sign up for a Free account on Jotform, log into that account and access the assigned form.

    But, accessing assigned forms does require sign-in.

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    UIAgencies
    Answered on February 24, 2021 at 09:11 AM
    Once we purchase a plan, will it still require a login to Jotform for the form user? Does it require a certain level plan to remove that requirement to sign in?
    Thanks!
    Beverly
    ...
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    Jimmy_D
    Answered on February 24, 2021 at 11:24 AM

    You don't need a paid plan to share your form URL with other people so they can fill it. 

    However, if you decide to use the Assign Form feature to share your for to specific people and be able to track who filled and who haven't, the assignees are required to create a Jotform account. (This doesn't have to be a paid plan.) And yes, they will be required to login in order to fill the form.

    The Assign Form feature is the same across all the available plans. The require login to fill the assigned form cannot be disabled.

    We do have an enterprise-level plan which is a white-label service that allows further customization. If this sounds like something you need you may reach out to the enterprise here.  https://www.jotform.com/enterprise/

    Best regards,

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    UIAgencies
    Answered on February 24, 2021 at 11:33 AM
    Do you offer any scenarios where a potential customer will not have to create a Jotform account? Other than enterprise? I want to use your service but enterprise makes no sense for us because there is only one user and at most we will only have 1-3 forms. What about embedding it into our website instead of sending someone a link?
    Thanks!
    Beverly
    ...
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    Jimmy_D
    Answered on February 24, 2021 at 02:01 PM

    I am sorry if my answer was not clear.

    Whoever has your form URL like this: https://form.jotform.com/201825362627051 is able to fill the form and don't need a Jotform account. (You can send the link above to anyone via email - using your own email or the share on email function available on the Publish tab, SMS, or Facebook messenger, etc. and whoever receives the link will be able to fill the form. ).

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    You can embed the form on a website as well and whoever can access the page where the form is embedded should be able to fill and submit it.

    Related guides: https://www.jotform.com/help/401-where-to-find-my-form-url

    https://www.jotform.com/help/34-embedding-a-form-to-a-web-page

    https://www.jotform.com/help/303-how-to-send-a-form-via-email

    The only time someone is required to login to fill a form is if the form is set to Private or the form is shared with that person using the ASSIGN FORM menu.

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    I hope this answer is helpful.- Let us know if you have any other questions.-