Notification email is not displaying correctly

  • Profile Image
    MHPH
    Asked on February 23, 2021 at 07:35 PM

    Hello, I have noticed recently a change in the way data is presented in the confirmation emails (it actually isn't displaying the data at all) - please refer to the attached screen shot.

    Can you please tell me what I have done wrong?


    regards Kerrie

  • Profile Image
    Vick_W
    Answered on February 24, 2021 at 02:39 AM

    Hi Kerri,

    You can delete the existing notification email and create a new one instead. Here is how you can delete it.

    1614152253_6036023dbe0cd_

    You can create a new one by the following instructions in the guide below.

    https://www.jotform.com/help/25-setting-up-email-notifications

    Let us know if you need further assistance.

    Thanks