Submission not showing up in the table

  • Profile Image
    Richard_Krouch
    Asked on February 23, 2021 at 07:43 PM

    I noticed the table has 16 submissions but the Create Form page indicates 18 submissions.

    I am sure this is relative to the two other requests for support I submitted earlier today.

    see attached

  • Profile Image
    EltonCris
    Answered on February 23, 2021 at 10:07 PM

    We are truly sorry about that. I have already escalated your issue to our back-end team via this ticket https://www.jotform.com/answers/2919142. Once we have an update, we'll inform you via that ticket.

    Thank you for your patience.

  • Profile Image
    ReconsciousMedical
    Answered on February 23, 2021 at 11:15 PM

    Same here having this problem
  • Profile Image
    Sam_G
    Answered on February 24, 2021 at 05:44 AM

    Hi ReconsciousMedical,

    We have moved your concern to ticket https://www.jotform.com/answers/2921229.

    We will respond to it shortly.