What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Nichtnutzung von JotForm - Cancel subscription

    Asked by ParkenzumFliegen on November 16, 2013 at 08:09 AM

    Dear Sir or Madam,

    please get our mail by June 2013 once more:


    "As we already informed you, we do not use and need your offer for a long time ago and also never for the future.

    Please, take us from your distributor and send to us no more post. This is also valid for your correspondence for mails."


    We don't work with your system "Jotform" for a long time ago, exactly since March 2012!! Please note the termination and immediately cancel our account. 

    You never have to collect any payments from our account !!!

    Otherwise, we point out that we need to take further action against you.


    Best regards
    D. Hofmann

  • Profile Image
    JotForm Support

    Answered by jonathan on November 16, 2013 at 09:10 AM


    I have cancelled the subscription and downgraded to FREE.

    You will longer be charged for paid subscription.

    Sorry for any inconvinience caused.