404 not found on my embedded jot form

  • sum
    Asked on February 23, 2021 at 9:15 PM

    https://premiumsneaker.org/pages/加入我們


    many users reported that my embedded jotform will show 404 not found. Please fix it. I received many complaints on my shopify store about the Jotform.

  • Rehan Support Team Lead
    Replied on February 24, 2021 at 4:06 AM

    Greetings,

    The problem seems to be with your website page URL. Sometimes it opens "https://premiumsneaker.org/pag" and it seems this does not exist that is why the 404 error is displaying.

    Actually, I've just found the reason. kindly check the video below and look at the URL at the left bottom of the page when I move my mouse on the URL.

    1614157544 603616e8a1805 card Screenshot 10

    Please check the URL to fix the issue. Should you need our assistance then please let us know.

    Thanks

  • Rehan Support Team Lead
    Replied on February 24, 2021 at 4:09 AM

    Using a hypertext URL like this Click here for your website page can fix the issue.

    Thanks