Eway Integration: Add a second box in the additional gateway settings that could link an email address field with Eway.

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    Asked on February 24, 2021 at 12:15 AM


    I've set up an eWay form on our website and it's working great for processing payments. The form does pass anemail address through to eWay though. This means that the customer aren't receiving a payment receipt from eWay.

    We want our customer to get a payment receipt from eWay, as this has the transaction number listed against it for their record keeping. We don't want to use the inbuilt Jotform autoresponder.

    I've put a screenshot at the bottom of this ticket showing what eWay receives, note that no email address is present. Also note the the Invoice Description is pulled from the Payment Box Sub Label value, which is really strange behaviour!

    You allow us to pass a text field through to eWay which relates to the invoice reference, this works perfectly for us. It would be great if you could have a second box in the additional gateway settings that you could link an email address field to and map it to the eWAY API email address field.


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    Answered on February 24, 2021 at 06:11 AM

    Hi there,

    Based on your requirement I've created a feature request. Please note that we can not provide any ETA or any assurity that it will be implemented. If an update is available then we will inform you here.