What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Please Cancel My Subscription

    Asked by cotysostudios on November 16, 2013 at 12:55 PM

    Hi please can you cancel my subscriotion and keep me on the basic free until i have another time to startthem in the future thanks

    Basic Free thanks
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    JotForm Support

    Answered by KadeJM on November 16, 2013 at 01:25 PM

    I've gone ahead and cancelled your subscription per your request. You will note that in your Account Billing Section your account is scheduled to be downgraded on 12/14/13 next month.

     

    For Future Reference, You can easily Cancel your Subscription by following the instructions below.

    (1) Go to the Billing Section in My Account

    (2) Click on the " Free Plan " to downgrade then click " Cancel Subscription ".