I cannot download the PDF form. What Should I do?

  • mr.simon
    Asked on February 24, 2021 at 1:58 AM

    Hello, when I click download for PDF, it wont download the file. I already try with incognito mode and other browser but it still wont work. Is there any other way so I could download the PDF form?

  • Lorenz JotForm Support
    Replied on February 24, 2021 at 6:49 AM

    Hi there,

    We apologize for the inconvenience.

    We have had received reports regarding the PDF download. Can you please confirm what issue are you getting with the PDF download? Was the PDF downloaded and the file is returning an error? or is the issue within the download button itself where it doesn't work at all?

    We will wait for your response.