How can I retrieve lost submission data

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    NorthpointWB
    Asked on February 24, 2021 at 04:11 AM

    On 22 Feb I modified a form with an extra bit of text added to two existing Paragraph fields. Today I noticed that it said 0 submissions where before there were 76. I'm sure I've made amends (and more substantial ones) before and not lost any submissions ???

    Having googled what to do, I've gone into Revision history and reverted to the version before the recent changes, but still no submissions showing. Is it possible to recover them?

    Thanks a lot.

    Maggie

  • Profile Image
    Jovanne_A
    Answered on February 24, 2021 at 07:46 AM

    Hi, thank you for contacting support.

    Could you please tell us the form URL in question?

    Have you checked the trashed entries?

    Guide: how-to-restore-deleted-submissions-in-jotform-tables

    We look forward to your response.