How to receive uploaded files to a drop box account.

  • Profile Image
    HorseyBits
    Asked on November 16, 2013 at 06:30 PM

    I am currently trying to get a file upload form working.  I have followed the instructions to integrate dropbox support, but the 'Send Submissions to Drop Box' option opens a DropBox integration confirmation window, which even if 'Allow' is selected, never moves to the integration stage.  So uploaded files are not saved.  Is there some other integration process that needs to be completed first?

    I have attached a screen shot of my form, showing the Drop Box integration window. 

     

    thanks,

     

    Paul

  • Profile Image
    Cesar
    Answered on November 16, 2013 at 07:41 PM

    I do see that there has fixes perform on the Dropbox integration the last few days. I've performed a clone of your form. And integrated the form to dropbox successfully. I would advise to try the integration at this time. If the issue persists, I would advise to try clearing your browser's cache. Also, I would suggest to try out a different browser (for testing purposes, Firefox, Chrome, for example).

    If the issue persists after performing those steps, do let us know . Thank you.

     

    This is the clone of your form I have Integrated to Dropbox:

    https://cms.jotform.com/uploads/image_upload/image_upload/global/21080_dropboxEntryPhotograph.png

     

    Related Article: 

    How to Clear your browser's cache