Change payment method from credit card to paypal

  • myhillals
    Asked on February 24, 2021 at 7:23 AM

    The card I use for payment here got eaten by the atm machine. I'm supposed to get a new card and it will take a bit of time. Can I pay via paypal?

  • Rosa_C
    Replied on February 24, 2021 at 9:00 AM

    Hi there,

    To change the payment method from credit card to PayPal, you'll need to cancel your current plan/subscription and then re-upgrade your account.

    1. Move your account to the FREE plan by using these instructions: https://www.jotform.com/help/341-How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free

    2. You can then upgrade your subscription using PayPal by following this guide:https://www.jotform.com/help/331-how-to-upgrade-my-account

    Let us know if you have any questions or concerns.

    Thanks.