How to deactivate payment

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    ib_heather
    Asked on February 24, 2021 at 08:47 AM

    How to deactivate payment on a form? I want the submit button to just send the information to an email account, and not ask for payment please?

    I used a template for processing orders, and it was preset to process a payment, and want to turn that part off please

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    Patrick_R
    Answered on February 24, 2021 at 10:17 AM

    Hello! I believe that you're referring to this form: https://www.jotform.com/form/210524386774864

    You can configure your Product list widget as a purchase order instead. This will allow you to collect orders but your users won't need to make any payment.

    Following is how you can do this.

    http://shots.jotform.com/patrick/Screencast%202021-02-24%2020-45-25.webm

    I hope this solves your purpose. In case you have any questions, let us know.

    Thank you!