Decryption failure

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    Asked on February 24, 2021 at 11:13 AM

    This may be a known issue but it all forms being sent in this morning are showing up blank and it states that decryption has failed???

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    Answered on February 24, 2021 at 04:51 PM

    We had a temporary slowdown with the PDFs. However, the backend team already fixed it. Everything should be fine now.

    Please let us know, if you still experience the issue, so we can further investigate.