HIPAA - Form Data Not Displaying.

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    Asked on February 24, 2021 at 11:23 AM


    We keep trying to view our form submissions sent today, but the information is not displaying. We submitted a test form, and we received a confirmation that it was sent through. However, when we go to view the submission details it does not transfer the data. This suggests that it's an internal Jotform technical error, not our form. This error just started showing today, and is seen across 3 different submissions.

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    Answered on February 24, 2021 at 05:00 PM

    Hi there,

    Kindly be informed that we received a lot of reports regarding this issue, so that we've taken an immediate action and successfully resolved it.

    Should you have any further inquiries, we will be more than happy to help.