Hello! We've started receiving blank form submissions?

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    Asked on February 24, 2021 at 11:35 AM

    We're not sure why, we're using the same link as before. We have a number of outstanding forms, so we can't even tell whose it is. Just wondering if there might be an easy answer? If we made a small edit to the Jotform, would the url we send our patients not remain the same? Thank you!

    UPDATE: The forms are suddenly showing the responses now on the ones that weren't before, but is there a way to find out why it happened in case it happens again?

    1614184490_6036802ad2a4f_BLANK FORM - SC1614184490_6036802a93804_BLANK FORM - SC

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    Answered on February 24, 2021 at 09:17 PM

    Hello There!

    Thank you for your message.

    It was a temporary issue but it is resolved.

    Please let us know if this issue persists.