Hello! We've started receiving blank form submissions?

  • dr.chothani
    Asked on February 24, 2021 at 11:35 AM

    We're not sure why, we're using the same link as before. We have a number of outstanding forms, so we can't even tell whose it is. Just wondering if there might be an easy answer? If we made a small edit to the JotForm, would the url we send our patients not remain the same? Thank you!

    UPDATE: The forms are suddenly showing the responses now on the ones that weren't before, but is there a way to find out why it happened in case it happens again?

    1614184490 6036802ad2a4f BLANK FORM   SC Screenshot 101614184490 6036802a93804 BLANK FORM   SC Screenshot 21

  • Carlos_C
    Replied on February 24, 2021 at 9:17 PM

    Hello There!

    Thank you for your message.

    It was a temporary issue but it is resolved.

    Please let us know if this issue persists.