Dropbox integration failure

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    Asked on February 24, 2021 at 11:49 AM


    When I try to integrate with Dropbox, I get the following message:

    Something went wrong. Please try again later.

    Not a very useful message.

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    Answered on February 24, 2021 at 05:47 PM

    Hello Peter,

    Thank you for contacting Jotform Support. We do apologize for the inconvenience.

    If you are getting an error message when trying to integrate to Dropbox, it may be caused by a failed account authentication, or perhaps there was a delay in the internet connection.

    I would suggest that you log into your account from a different device and try integration to Dropbox again. Also, make sure that you are entering your Dropbox credentials correctly when integrating into your form.

    Related User Guide - https://www.jotform.com/help/77-upload-to-dropbox-with-jotform

    Please let us know if the issue continues.