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albanyvisioncareAsked on February 24, 2021 at 12:12 PM
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Alexander_GReplied on February 24, 2021 at 5:55 PM
Greetings,
Thank you for reaching out to us.
First and foremost, we are extremely sorry about the inconvenience you have been experiencing.
These weeks we have some temporary issues with our HIPAA servers due to the COVID-19 Vaccination process, I have updated our developers about your problem and as I know they are currently under the maintenance of those issues.
As per my information - the issue should be fixed now. Please, could you confirm if the issue solved now?
Please, take our sincere apologies again.
Sincerely,
Alex