Update Username

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    Asked on February 24, 2021 at 12:13 PM

    Hello, I put in a submission to change my account back to the user name of Dehlia_arce and its still underneath Polar_engraving. I need to access my forum from all my conversations and its tied to the Dehlia account name. Is there any way the conversations under the Dehlia user name can be transferred to this Polar account? If not, please change user names.

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    Answered on February 24, 2021 at 05:51 PM

    Your account Polar_Engraving (which you used to open this ticket) and is under the email address De******rce@yahoo.com and it is on free status.

    Your account Dehlia_arce is a separate paid account and it's under the email address Dehlia@po*****raving.com

    All you need to do is to log out, clear your browser's cache and log in back again into the correct account (Dehlia_arce), this way you'll be able to see the forum questions that belongs to this account.

    If you still need help, let us know, otherwise you are all set.