Created an account, now can't log in

  • Ruby Coulter
    Asked on February 24, 2021 at 12:29 PM

    Hello,

    I created an account with my google email, then created 2 forms.

    All of a sudden it won't let me log in with google, facebook, or my email (it just spins then does nothing) and wont even send me a password reset link. My forms say they have been deactivated when I go to their domains.



    Thank you,

  • Jeanette JotForm Support
    Replied on February 24, 2021 at 5:56 PM

    Please accept our apologies for this inconvenience. I've reactivated the account for you. Our system detected automatically a possible phishing activity in your account, but it seems it was a false positive alert.