forms are not downloading properly

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    hamzaimran
    Asked on February 24, 2021 at 12:30 PM

    I am having troubles in downloading forms, as i download in PDF it shows me after download "failed to load pdf" and further some of the forms are not decrypting properly.

    please resolve at earliest, I am facing this issue from last week.



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    hamzaimran
    Answered on February 24, 2021 at 03:26 PM

    Hi the problem is still persisting and we have patients whose forms need to be downloaded, please advise


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    gerardw
    Answered on February 24, 2021 at 09:49 PM

    We apologize for the inconvenience caused.

    There was an issue with PDF downloads from the Tables page.

    We received an update from our developers that the issue was resolved.

    Please check and let us know. Please also check if you are able to download the PDF submission from your PDF Editor page.