Uable to download the responses

Good afternoon,

We are having issues downloading the jotform responses for our new patient forms as well we are missing 2 submissions, 169 and 170 in the list. I have restarted jotform a few times and they still aren't showing.

Thank you,

Jen

Are you referring to this form?

https://www.jotform.com/form/200317073603039

Do you have more information on those 2 missing submissions? Are those missing from your Google Sheets? Did you receive the notification for those submissions but those are not displaying on the Form's submissions page?

Looking forward to more information.

Thanks.