Uable to download the responses

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    Asked on February 24, 2021 at 12:52 PM

    Good afternoon,

    We are having issues downloading the jotform responses for our new patient forms as well we are missing 2 submissions, 169 and 170 in the list. I have restarted jotform a few times and they still aren't showing.

    Thank you,


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    Answered on February 24, 2021 at 06:55 PM

    Are you referring to this form?

    Do you have more information on those 2 missing submissions? Are those missing from your Google Sheets? Did you receive the notification for those submissions but those are not displaying on the Form's submissions page?

    Looking forward to more information.