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jordan.goodnightAsked on February 24, 2021 at 1:01 PM
I signed up yesterday using Google and I cannot sign in today.
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Kat JotForm SupportReplied on February 24, 2021 at 7:20 PM
Hi there,
I see that your account is active and in Good Standing: thought you've signed in using Google, you will need to request a password for the JotForm website. You can do this by using the Forgot Password link when you're going to sign in.
Guide for reference: how-to-reset-jotform-account-password
I hope this helps! Please let us know if we can assist further.
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jordan.goodnightReplied on February 24, 2021 at 7:33 PMI’ve tried that and not gotten an email to reset my password.
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Patrick_RReplied on February 25, 2021 at 2:26 AM
Hello! Jordan! Google Signin is working fine at our end. Can you try logging in from a different browser instead?
Also, regarding the email issue; can you please check your Inbox's SPAM folder?
Let us know how it goes.
Thank you!