Unable to submit the form

  • Profile Image
    skoopsandmore
    Asked on February 24, 2021 at 01:23 PM

    https://form.jotform.com/skoopsandmore/order


    The form was working fine before.

    I'm getting repeated submissions since some users say they are not able to submit the form. However, I do get the responses.

  • Profile Image
    roneet
    Answered on February 24, 2021 at 07:58 PM

    Is the form embedded on any website?

    I have cleared the form cache for your account.

    Let us know how it goes.

    Thanks.

  • Profile Image
    skoopsandmore
    Answered on February 26, 2021 at 08:50 AM

    You can access our form from www.skoopsandmore.com

    I also cleared the cache several times but it didn't work. What else should we try?

  • Profile Image
    Basil_A
    Answered on February 26, 2021 at 09:51 AM

    Hi,

    Can you try deleting the field and adding it back into your form?

    Looking forward to your reply.