Form has been disabled

  • JULIE YAMAMOTO
    Asked on February 24, 2021 at 1:52 PM

    When signing in to the form on my account, I am getting a message saying it has been disabled. This form has been working fine for months. It does not request any personal information from users. I need to have this form active immediately as users have a deadline of March 1 to supply information.

  • VincentJay
    Replied on February 24, 2021 at 8:27 PM

    To avoid confusion, please refer to this ticket: https://www.jotform.com/answers/2922639

    Thank you!

  • JULIE YAMAMOTO
    Replied on February 24, 2021 at 9:22 PM
    When I follow the link I get a message that says I am not authorized.
    ...
  • Richie JotForm Support
    Replied on February 25, 2021 at 3:57 AM

    It seems your account was auto suspended by our phishing detector.

    I have checked your forms but I can't seem to find any fields that would have violated our terms of use.

    I have lifted the suspension of your account.

    If you need further assistance, let us know.