Submit button: Can the form be submitted without the submit button?

  • Profile Image
    janinesilvera
    Asked on February 24, 2021 at 02:12 PM

    Hi,

    I am building a form to use for my company and I have a couple questions about formatting and data collection that I haven't been able to find answers to.

    1. Submit button - Is there a way to get rid of the submit button on the last question of my form, and for the viewer to automatically be sent to the thank you page after completing the final question (without having to press submit). If not, how can I make the submit button larger, so it is easier to see and grabs the viewer's attention?
    2. Data collection - if a respondent gets to the end of the form, but does not press submit, do we still capture their previous data?
    3. Mobile (phone) format - when filling out my form in the phone format, there are instances when the respondent will have to scroll to see all of the answer options. I am worried that some of the respondents in my audience will not know to scroll, and will be limited to the first 3 or 4 options shown. Is there a solution to this - a way of making it more clear that you need to scroll to see more options, other than the scroll bar that appears on the side of the page?

    Please let me know if you have answers to these questions - or where I can find them. Also, please feel free to let me know if you need more information to answer any question. Thank you!

  • Profile Image
    Laura_L
    Answered on February 24, 2021 at 09:11 PM

    Hi,

    1. Unfortunately it's not possible to submit the form from any other fields than the submit button. You can however customize the appearance of the submit button freely with custom CSS. Please find our guide here: How-to-inject-custom-css-codes

    If you want your users to notice the button, you can also add an additional paragraph above the form to notify them about pressing the submit button.

    2. No. The data will be captured only after the form is submitted. You may also enable the option to Save and Continue later, where the user can save the form, and return to submit it later. This way you can capture the data before submission, but this method also requires that the user presses the Save button.

    3. Which type of field are you using on the form? With custom CSS you should be edit how the options are shown.
    Could you link your form to us, so that we could take a look at the field?

    If you have any further questions, let us know and we are happy to help!

  • Profile Image
    Erin
    Answered on February 25, 2021 at 10:49 PM

    Hi,

    To respond to 3. , the issue with scrolling has to do with multiple and single choice answers.

    Here is the link, the issue is with questions 26 and 30 when looking at the mobile form of the preview:

    https://form.jotform.com/210173494999065

    Let me know what you think, thanks!

  • Profile Image
    jherwin
    Answered on February 26, 2021 at 05:08 AM

    Unfortunately, there is no option to fully display those options or remove the scroll. I also tried it on iPhone and Android phones and I think the scroll is visible enough to the users.

    For the solution, how about adding instruction that they need to scroll down to see all the options using the sub-header? Or, divide the 10 options into two fields/two card forms.