The forms are not decrypting and it is really slow.

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    uesmiles
    Asked on February 24, 2021 at 04:01 PM

    The forms are not decrypting and it is really slow. There are also some log in issues.

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    Jed_C
    Answered on February 24, 2021 at 10:16 PM

    We apologize for the inconvenience.

    May I know if this happens to all forms or just a few one? Would you mind send us a screenshot as we can't view your data from our end due to HIPAA compliance.

    Please follow this guide https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum when attaching a screenshot.

    Looking forward for your response.