i lost my submission data

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    LKMI
    Asked on February 24, 2021 at 04:30 PM

    hello, can you please help me to revert the deleted field, and its associated data because I accidentally removed it..... i have tried to revert the previous version, but it did not work, or maybe you can offer me a solution to retrieve the data back? well, I just need the lost data to be back after all. thank you

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    JohnRex
    Answered on February 24, 2021 at 10:29 PM

    Unfortunately, the only way we can recommend is to revert the form to its previous version as discussed in this guide: how-to-view-form-revision-history.

    However, if the said method doesn't work, we can no longer retrieve the submissions associated with a field as mentioned here:

    1614223713_60371961e5634_

    As a workaround, you can check the email notifications you received for this form. I believe the data for that particular field. You can just add it manually into the table.