Can we recover our uploaded files?

Hello,

Our old account has numerous large files it was storing as you can see from the attached screenshot.

If we renew this account, will these files become accessible again?

Thanks!

Gabriel

Please take a backup of those submissions, I have restored the submissions in your account.

https://www.jotform.com/help/374-How-to-Export-All-of-Your-Data-at-Once

https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF

https://www.jotform.com/help/356-How-to-Download-the-Submission-Files

You may upgrade your account if you want to keep the submissions active.

https://www.jotform.com/help/331-how-to-upgrade-my-account

Thanks