Suspended: Credit Card info collection

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    Biff Cooper 
    Asked on February 24, 2021 at 05:25 PM

    Hi, I created an account and a simple form to collect payment information from clients a few days ago. Today I discovered that the link I was using now says "form not found" I tried to log in to see what was wrong but the sign in with google feature just times out. The account im trying to sign into is rockclubmusicschool@gmail.com

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    Ahmed_S
    Answered on February 24, 2021 at 11:35 PM

    Greetings,

    Your account is suspended as a result for collecting users' credit cards information in normal text fields which violates our Terms of Use, we provide several Payment Gateways & processors which can be integrated into your forms to collect payments in a safe way, please check this guide for more details, you can also capture a card details for authorization and later charge as you can find in this guide.

    To remove this suspension of your account and forms, please inform us so we shall delete the violating fields from your forms to make your account active again.

    Let us know if you need further assistance.