What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I find a form that is no longer showing up in My Forms?

    Asked by IDinsight on November 17, 2013 at 08:53 PM

    I had a survey set up that is now missing! It was active until 6 days ago. I need to keep using it- please let me know how to reinstate this form! Thank you.

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    JotForm Support

    Answered by ashwin_d on November 17, 2013 at 09:43 PM

    Hello IDinsight,

    Thank you for contacting JotForm support.

    It seems this form was deleted from your account. Upon checking, I found that you have few forms in your trash folder:

    You have to restore the form back to your "My Forms". Here are the steps:

    1. Click on "My Forms"

    2. Click on "Trash" link which can be found on the left side.

    3. Select the form you want to restore.

    4. Click on the "Restore" button to restor the form back to your "My Forms".


    Upon checking your account activity log, I found that this form was deleted on Nov 13, 2013:

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!