How can I find a form that is no longer showing up in My Forms?

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    IDinsight
    Asked on November 17, 2013 at 08:53 PM

    I had a survey set up that is now missing! It was active until 6 days ago. I need to keep using it- please let me know how to reinstate this form! Thank you.

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    ashwin_d
    Answered on November 17, 2013 at 09:43 PM

    Hello IDinsight,

    Thank you for contacting JotForm support.

    It seems this form was deleted from your account. Upon checking, I found that you have few forms in your trash folder:

    You have to restore the form back to your "My Forms". Here are the steps:

    1. Click on "My Forms"

    2. Click on "Trash" link which can be found on the left side.

    3. Select the form you want to restore.

    4. Click on the "Restore" button to restor the form back to your "My Forms".

     

    Upon checking your account activity log, I found that this form was deleted on Nov 13, 2013:

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!