signatures of clients not showing up on forms they return to me

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    jewellcounseling2020
    Asked on February 24, 2021 at 06:49 PM

    my clients signatures are not showing up on my jotforms after my clients submit them to me. I need a response asap as i cannot see clients without forms being signed.

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    gerardw
    Answered on February 25, 2021 at 01:51 AM

    Are you not able to see the signature on the original PDF?

    1614235552_603747a0709d3_2502_14.png

    OR are you not seeing the signature on the email?

    If the issue is on the email, please reintegrate the notification email on the form.

    Please review and let us know where exactly is the issue with the signature.