GeoStamp data is not showing in the autoresponder email

  • TitanIND
    Asked on February 24, 2021 at 8:32 PM

    This is not working for me, the auto responder email is blank where the geo stamp information should be

    please help!

  • Richie JotForm Support
    Replied on February 25, 2021 at 3:17 AM

    I have tried to find the geostamp widget in your form but I can't seem to find one.

    May we know the form you're using so that we can check?

    I have tested the GeoStamp widget on my sample form and it seems to be working correctly.

    1614240983 60375cd79deb3 1 Screenshot 10

    Please make sure you allow the widget to access your location.

    1614241056 60375d20a3c1d 1 Screenshot 21

    You may try creating a new autoresponder email and let us know how it goes.