What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how can i delete my subscription?

    Asked by erminia disanto on November 18, 2013 at 04:37 AM
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    JotForm Support

    Answered by jonathan on November 18, 2013 at 05:56 AM


    We can delete/cancel your Free subscription. Please tell us your JotForm username.


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    Answered by erminia disanto on November 18, 2013 at 06:36 AM
    the JotForm user is mrusso.
    At 11:56 18/11/2013, you wrote:
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    Answered by gori-mathew on November 18, 2013 at 06:45 AM


    I can see that you are currently in the Premium plan and you wish to cancel your subscription and have your account downgraded to the free plan. You can switch your account to free by going to your account or https://www.jotform.com/pricing



    Do let us know if you need further assistance.