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    Calendar is not "closing" on active form

    Asked by ePosterBoards on November 18, 2013 at 06:02 AM

    I have just created two forms that have fields for date insertion. After I embedded the forms into my website in Wordpress, I went to test the form, and discovered that when the calendar icon is clicked on the side of the date fields, it does not close/disappear...

    Please help

    Page URL:
    http://eposterboards.com/how-to-order/

    Screenshot
    icon two forms
  • Profile Image

    Answered by gori-mathew on November 18, 2013 at 06:23 AM

    Hi,

    I have checked the calender and can see that it is working fine in jotform but replicates the same issue in the site. This in most likely because of script confilct.

    I would suggest re-embedding your form using our iframe method: How to Get Form iFrame Codes. iFrame Method should help you to prevent the script conflict.

    Do let us know if the issue still persists.

    Thanks!

  • Profile Image

    Answered by ePosterBoards on November 18, 2013 at 11:33 AM

    So, I just embedded the iFrame code for my 'Request for Proposal' form into my wordpress site, but when I viewed the page the 'submit' button was cut off. 

     

  • Profile Image

    Answered by ePosterBoards on November 18, 2013 at 12:49 PM

    I decided to remove the 'date' fields and replaced them with 'text' fields, as we had potential clients that couldnt complete the form even when the iFrame code was used. Could you please figure out what is going on with the date fields?

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    Answered by EliezerN on November 18, 2013 at 02:36 PM

    @ePosterBoards

    It would be helpful if you add the dates fields to your form so that we can replicate the issue and find what is happening and look for a prompt solution.

    If the iFrame code did not work, you should try removing the script part from the code, that may help. So, the code you need to use will like the next one (it's just an example):

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotformpro.com/form/332148953" frameborder="0" style="width:100%; height:525px; border:none;" scrolling="no"></iframe>

    As you can see the second part, which is the one with the script, has been removed.

    I hope this helps, please let us know if the issue still persists or kindly open a new thread to post unrelated inquiries.

    Thanks