How can I get back my forms?

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    antoniomtz
    Asked on June 07, 2011 at 04:57 PM

    I have deleted some submissions because I reached the limit of that. Now I don't have sumissions. How can I get back my form?

    My username is antoniomtz

  • Profile Image
    NeilVicente
    Answered on June 07, 2011 at 05:06 PM

    Hi,

    It looks like you have exceeded your storage limit that's why your account and forms were disabled. I have reactivated your account but please note that I can only do this once. The next time it happens, I will not be able to reactivate your account anymore. You'd have to either wait for the next month when your limits refreshes or upgrade to a Premium or Professional subscription to enjoy continuous service.

    Thank you for using Jotform and have a great day.


    Neil

  • Profile Image
    antoniomtz
    Answered on June 07, 2011 at 05:16 PM

    Thank you.