Not Able To Open the Images

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    Plinio VIEIRA COSTA 
    Asked on February 25, 2021 at 02:32 AM

    Hi there,

    I'm not able to see the picture on email that I've uploaded.


    Plinio Costa

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    Answered on February 25, 2021 at 02:53 AM

    Hello Plinio VIEIRA COSTA;

    When we control your user settings, it appears that you did not change the privacy setting.

    You should change your privacy settings.

    1. Login to your Jotform Account. Open your account settings page and uncheck the Require log-in to view the uploaded files box if it's checked. Settings page direct URL is
    2. Require log-in to view uploaded files box is uncheck, after your click.1614239599_6037576f93f82_2.png

    If you require further assistance, please feel free to contact us.