Not Able To Open the Images

  • Plinio VIEIRA COSTA
    Asked on February 25, 2021 at 2:32 AM

    Hi there,

    I'm not able to see the picture on email that I've uploaded.


    Regards,

    Plinio Costa

    Jotform Thread 2924429 Screenshot
  • Safak JotForm Developer
    Replied on February 25, 2021 at 2:53 AM

    Hello Plinio VIEIRA COSTA;

    When we control your user settings, it appears that you did not change the privacy setting.

    You should change your privacy settings.

    1. Login to your JotForm Account. Open your account settings page and uncheck the Require log-in to view the uploaded files box if it's checked. Settings page direct URL is https://www.jotform.com/myaccount/settings1614239565 6037574d24da6 1 Screenshot 10
    2. Require log-in to view uploaded files box is uncheck, after your click.1614239599 6037576f93f82 2 Screenshot 21

    If you require further assistance, please feel free to contact us.