Hello. I thought my subscription was 29 a year not a month, how do I cancelled my subscription

  • Profile Image
    Fiona Tomlinson 
    Asked on February 25, 2021 at 03:01 AM
  • Profile Image
    Answered on February 25, 2021 at 06:31 AM

    Hi there,

    The yearly subscription for the BRONZE plan is $24 dollars/month, but please take note that it will be billed annually, meaning you will be charged $288 for the BRONZE yearly. You may check the pricing on this page https://www.jotform.com/pricing/.

    I have canceled your subscription on your behalf and issued a refund. Please expect the refund to reflect on your account within 5-7 banking days.

    You may upgrade your account again with the correct subscription.

    Guide: https://www.jotform.com/help/331-how-to-upgrade-my-account

    Let us know if you need any further assistance.