Hello. I thought my subscription was 29 a year not a month, how do I cancelled my subscription

Hi there,

The yearly subscription for the BRONZE plan is $24 dollars/month, but please take note that it will be billed annually, meaning you will be charged $288 for the BRONZE yearly. You may check the pricing on this page https://www.jotform.com/pricing/.

I have canceled your subscription on your behalf and issued a refund. Please expect the refund to reflect on your account within 5-7 banking days.

You may upgrade your account again with the correct subscription.

Guide: https://www.jotform.com/help/331-how-to-upgrade-my-account

Let us know if you need any further assistance.