Form Support

submission dont reach the dedicated e-mails

  • Profile Image
    jaures
    Asked on November 18, 2013 at 07:12 AM

    Morning,

     

    thanks for your support.

     

    I notice that some submission were not received in inbox (e-mail).

    based on attached document, you can see that SOCIETE field is blank somewhere. this submission dont reach the dedicated e-mails.

     

    how can we fix this issue.

    Page URL:
    http://form.jotformpro.com/form/33175405094957

    Screenshot
  • Profile Image
    gori-mathew
    Answered on November 18, 2013 at 07:36 AM

    Hi,

    I can see you opened another thread on a similar question: http://www.jotform.com/answers/292394-submission-received-empty#3

    Do let us know if you need further assistance.

    Thanks!

  • Profile Image
    jaures
    Answered on November 18, 2013 at 07:56 AM
    Please is not the same thread. the other one is related to the submission received empty.
    this one is for request not received in mailbox.
    plse help on this
    Le Lundi 18 novembre 2013 13h36, JotForm Support Forum a rit :

    New response received
    A new response has been received:
    Answered by gori-mathew
    Hi,
    I can see you opened another thread on a similar question: http://www.jotform.com/answers/292394-submission-received-empty#3
    Do let us know if you need further assistance.
    Thanks!
    View this thread on JotForm Support Forum Unsubscribe
  • Profile Image
    guilledutra
    Answered on November 18, 2013 at 10:15 AM

    Please check my answer to your question by following this link:

    http://www.jotform.com/answers/292394

    Thanks