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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    submission dont reach the dedicated e-mails

    Asked by jaures on November 18, 2013 at 07:12 AM

    Morning,

     

    thanks for your support.

     

    I notice that some submission were not received in inbox (e-mail).

    based on attached document, you can see that SOCIETE field is blank somewhere. this submission dont reach the dedicated e-mails.

     

    how can we fix this issue.

    Page URL:
    http://form.jotformpro.com/form/33175405094957

    Screenshot
    E-mails thanks attached inbox
  • Profile Image

    Answered by gori-mathew on November 18, 2013 at 07:36 AM

    Hi,

    I can see you opened another thread on a similar question: http://www.jotform.com/answers/292394-submission-received-empty#3

    Do let us know if you need further assistance.

    Thanks!

  • Profile Image

    Answered by jaures on November 18, 2013 at 07:56 AM
    Please is not the same thread. the other one is related to the submission received empty.
    this one is for request not received in mailbox.
    plse help on this
    Le Lundi 18 novembre 2013 13h36, JotForm Support Forum a rit :

    New response received
    A new response has been received:
    Answered by gori-mathew
    Hi,
    I can see you opened another thread on a similar question: http://www.jotform.com/answers/292394-submission-received-empty#3
    Do let us know if you need further assistance.
    Thanks!
    View this thread on JotForm Support Forum Unsubscribe
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    JotForm Support

    Answered by guilledutra on November 18, 2013 at 10:15 AM

    Please check my answer to your question by following this link:

    http://www.jotform.com/answers/292394

    Thanks