What happens to my data when I delete the responses in Jotform?

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    jtobnamia
    Asked on February 25, 2021 at 03:25 AM

    How long will you store the data that you have collected?

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    Fernand
    Answered on February 25, 2021 at 06:50 AM

    Hello jtobnamia,

    Thanks for reaching us.

    We don't keep any data if the user decided not to store it on our servers. That means that as soon as you delete your form and its data, we don't keep any backup of it. It's final and unrecoverable so we suggest users always keep their own backup if they decided to delete forms/data from their accounts.

    When submission data is deleted it goes to your trash folder for 30 days. Once deleted from trash it's purged, you can delete it sooner than 30 days from the trash too if you prefer.

    Here is the guide on How to Delete Form Submission Data.

    You may check our privacy policy for more information on how we handle the data.

    If you require further assistance, please feel free to contact us.