View Submissions

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    picturememodels
    Asked on November 18, 2013 at 07:44 AM

    I cannot view my submission on My Booking Form in either Google Chrome or IE8.

  • Profile Image
    picturememodels
    Answered on November 18, 2013 at 08:09 AM

    Actually I cannot see the submissions for any of the forms. 

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    picturememodels
    Answered on November 18, 2013 at 09:54 AM

    So I can see the submission on the bottom half of the screen for a brief second and then they disappear.  

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    Welvin
    Answered on November 18, 2013 at 11:12 AM

    Hi,

    Thanks for contacting us. I am able to see it from my end. Can you try a different machine (if you have any) or try to clear your browsers cache and cookies. Also, use an updated version of the browsers mentioned.

    Thanks

  • Profile Image
    picturememodels
    Answered on November 19, 2013 at 07:30 AM

    I have done all of that and still not showing those.  

  • Profile Image
    EliezerN
    Answered on November 19, 2013 at 10:58 AM

    Thanks for contacting us.

    I also tested the Submissions View app, but I wasn't able to reproduce the issue.

    Clearing your form cache might also help to resolve this issue. To do it please follow this guide: 

    1. while logged in click on the icon that seems a person.

    2. click on Account.

    3. Choose Settings tab.

    4. Then, click on the Clear Cache button.

    16681_clear cache.png (1167×473)

    Also, please try using the private/incognito mode of your browser, that could help too.

    I hope this helps. Please let us know if the issue still persists.

    Thanks