What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    SFDC Field mapping !

    Asked by ESIInternational on November 18, 2013 at 08:18 AM

    Hi I need to map mobile phoen number with SFDC but it shows me the folloing issue...  how do i solve this, i have a txt field capturing my mobile number, due to format issues.



    Page URL:
    http://form.jotformpro.com/form/32123326264950

    Screenshot
    Mobile format map
  • Profile Image
    JotForm Support

    Answered by Welvin on November 18, 2013 at 10:19 AM

    Hi,

    Thanks for contacting us. Per your screenshot, the Mobile Number field is mapped to both Suffix and Website. Please kindly redo the integration and map the appropriate fields.  I would also suggest using the Phone Number field instead of the normal text box field. Or, the textbox validation should be set to Numeric.

    Thanks