HIPAA: submissions inbox change header

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    Stephanie Heras 
    Asked on February 25, 2021 at 08:07 AM

    Good Morning,

    Our jotform has been loading differently these last couple of days. For example on our PAT Intake form, when families submit their intake information the name shows up on our end of who that paperwork belongs to, but now it’s coming up under submission and a number. How can we get this fixed?


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    Answered on February 25, 2021 at 10:09 AM

    Hi Stephanie,

    Could you please try changing the Inbox header to Name and see if that changes the header in your submissions.

    1614265756_6037bd9c7cabf_I hope this helps.

    Let us know if you need further assistance.